WOULD YOU LIKE TO BE PART OF A FAST - GROWING ORGANISATION?
JOIN US AS OUR RESERVATIONS AGENT.
THE POSITION
Odyssey Hotel Group is seeking a highly motivated Reservations Agent to join our Reservations department. As a Reservations Agent, you will be responsible for handling all incoming reservation requests for our properties. You will work closely with our sales and marketing teams to ensure that our guests receive the best possible experience.
YOUR KEY RESPONSIBILITIES
Answer phone calls and emails for new reservations and or enquiries.
Process individual reservations through established procedures.
Follow up on reservation related tasks as determined in the scope of the CRO.
Drive upselling.
Daily communication with operations teams.
Ensure to deliver excell...