As an Executive Operations Assistant for the Waldorf Astoria Amsterdam you will be responsible for ensuring consistent quality of customer service is provided to the guests in accordance with the Waldorf Astoria True Service Standards.
To provide guests with a memorable stay experience that is personalized to their needs, throughout their stay at the hotel by ensuring that the team is responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel.
Essential functions:
Be an administrative support to Executive Office in terms of reporting, keeping the calendars up to date, make travel arrangements etc.
Be the point of contact of the Executive Office when needed.
Build and maintain relationships with the neighborhood, vendors, partners and guests.
Support other Departments when needed or is required.