(German) Client Services Representative Dow Terneuzen

Do you want to work for a leading international employer where innovation, safety, and collaboration are key? Do you have strong communication skills, speak fluent German and English, and want to grow in a supportive, customer-oriented role within procurement processes? Then this position at Dow in Terneuzen could be your next career step.

Employment agency Manpower is looking for a Client Services Representative (CSR) for Dow in Terneuzen.

The Client Services Representative (CSR) serves as direct interface between Purchasing and supports Client Stakeholders/Sites and partners on procurement work processes and transactional systems for purchasing, planning and execution. This role will work closely with our internal Purchasing team and will be proficient in Procurement work processes, transactional systems, knowledgeable in procurement strategies and supplier issues, and ensures that all of these aspects interface smoothly to achieve quality output and satisfied clients for our sites. Looking for excellent communication and teamwork skills and someone with initiative and proactive self-management.

 Primary Responsibilities

• Troubleshoot problems related to the receiving and accounts payable processes.
• Work with system data on actual purchases & vendor code support.
• Work with the partners and stakeholders to clarify the scope and specs, quality, volume, logistic and delivery requirements for new purchases and get aligned with approaches and results.
• Resolves supplier issues as escalated from assigned sites and work with our Procure to Pay (PtP) Service team.
• Provides the Purchasing Ptp team with the needed information to implement negotiated changes.
• Daily tracking & reporting, including status/progress of negotiated requisitions.
• Updates price change requested for MRO Labor SPA agreements.
• Assist Sourcing Managers request to identify and implement new Service Master numbers needed for Outline Agreements
• Download PTP reporting Tableau, Power BI, and Executive
• Dashboard to review supplier invoicing status

What do we offer you?

• A gross monthly salary between €2,600 and €3,400, depending on experience
• Travel reimbursement of €0.21 per kilometer (up to 75 km one-way)
• Pension accrual and contract via Manpower
• Access to over 200 free online courses through the Manpower Academy
• A position within a safe, international, and high-tech environment with excellent development opportunities

Dow is an international player in the chemical industry. Worldwide, Dow has 104 plants in 31 countries and employs 36,000 people. Products and solutions include plastics, industrial 'intermediates', coatings and silicones. Innovation, sustainability and inclusiveness are at the forefront.

Working hours
You will work Monday through Friday during office hours.