As a key member of Saxo Bank's international client services team, you'll be the first point of contact for investors from Italy and the Netherlands as a customer support representative. You'll handle questions and requests across phone, email, and chat - making sure each client receives clear, timely, and professional support. Your work will always follow financial regulations and internal procedures, ensuring top-quality service.
This is not just a customer support role, it's your entry into the world of investment banking. You'll get deep knowledge of financial products and trading platforms while working alongside experienced investment advisors and specialists. Whether it's helping someone navigate the platform or assisting with account queries, you'll provide assistance in investments for B2C and B2B clients after some training and gaining work experience.
We are looking for candidates who speak fluent Italian and have strong communication skills in Dutch. If you enjoy problem-solving, engaging with people, and can stay calm under pressure while thinking critically, this role is a fit for you. No prior finance experience is necessary: What matters most is your curiosity about financial markets and your motivation to learn and grow within the industry.
Joining Saxo Bank means becoming part of one of Europe's most innovative investment institutions. You will receive comprehensive onboarding and training to ensure your success in this customer support role. The company values integrity, curiosity, and ambition, providing real opportunities to advance into roles such as investment advisor, compliance officer, account manager, or operations specialist.
In return, you'll receive a full-time position at a global investment bank based in Amsterdam, working with the Italian and Dutch language in a supportive international team. You'll benefit from ongoing training and development focused on financial products and compliance, as well as clear career paths across various departments within the bank.
What we offer:
- A role as a Customer Service Representative for Saxo Bank in Amsterdam;
- A salary of €2700,- to €2,900,- per month;
- 30 days of paid vacation;
- A pension plan without additional premiums;
- Lunch at the office for a small contribution;
- Working in a great team;
- Various online training sessions to support your personal development.
- Minimum hbo level or equivalent ability
- Fluency in Italian and Dutch;
- Interest in finance and investment.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information#multilingual
Status Open Education Level Middelbare school Location Amsterdam Working hours per week 32 - 40 Type of Contract Fulltime (startersfunctie), Fulltime (ervaren) Salary indication Tussen €2.500 en €2.900 Per maand Responsible for Advise clients on investment, assist with memberships and products of the bank. Published at 11-06-2025€2500 - €2900 per maand