When you register on a cryptographic platform, you then have to go through a number of steps to verify your data. These include scanning your ID card and confirming your personal and banking details. The software that verifies this data was designed by our customer!
Most new customers go through these steps without difficulty, but others find it more tough. As a Service desk employee in Leusden, you help customers through the process step by step. It's therefore important to be able to communicate clearly with different people, and to have a little patience. You'll also provide administrative support, for example by properly logging tickets and keeping track of everything that's happened. You'll also be involved in light KYC tasks. It's a versatile job!
The company and its opportunities:
As a Service desk employee in Leusden, you'll be working in an informal, young and friendly organization. For example, drinks are regularly organized, and there's also room for a little distraction during working hours. You'll start with a two-weeks training period in the office, comprising one week of training and one week during which you'll be guided to master all the tasks. You work 36 hours a week and, of course, you don't do it all for nothing. As a Service desk employee in Leusden, you'll earn an attractive salary between €15 and €20 an hour, depending on your knowledge and experience.
Who are you?
We're looking for someone with real team spirit! Working closely with your colleagues, you'll be ready every day to serve the company's customers to the best of your ability. Excellent command of French and English is required. Fluency in Dutch, Spanish or Polish is an asset, but not an absolute requirement. Even if you don't have service desk experience, you're welcome to join us as a service desk employee as long as you're eager to learn and willing to really help customers! Motivation and discipline are very important.What we offer:
- Salary between 15 and 20 euros per hour depending on knowledge and experience;
- A versatile job of 36 hours per week, for at least 7 months;
- A business laptop for hybrid working;
- The possibility of developing and evolving;
- Working in a young, fast-growing organization with regular fun drinks!
- Minimum hbo level or equivalent ability
- Excellent command of French and English, both oral and written
- You have strong communication skills and are a real go-getter;
- You are a team player in every sense of the word.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!Extra information
#multilingual #indebuurtStatus Open Education Level MBO, HBO, Universiteit Location Leusden Working hours per week 36 Type of Contract Fulltime (startersfunctie), Fulltime (ervaren), Tijdelijke fulltime baan Salary indication Tussen €15,00 en €20,00 per uur Responsible for Telephone and written contact with customers and administrative support Published at 12-02-2024
€15,00 - €20,00 per uur