Task
When you work as a customer service manager at Hencon Forestry GmbH, no two days are the same! Your tasks are varied and range from dealing with customer enquiries to planning high-quality maintenance and repair work and looking after customers.
You will have the opportunity to shape and develop the aftersales area. Your main tasks and responsibilities will be:
- Workshop planning and organisation
- Scheduling and supporting the service technicians in day-to-day business
- Coordination of spare parts
- Customer care
- Developing and supporting customer-specific solutions
- Supervises and mentors workshop staff;