Technical Support Specialist FR+ENG

My client is the innovator and world leader in bedside and point-of-care ultrasound and an industry leader in ultra high-frequency micro-ultrasound technology.

The Technical Support department is based in Amsterdam, an internationally focused Shared Service Center. For this department, I am looking for an experienced Technical Support Specialist fluent in French and English to take on this opportunity.

• 2900-3100 E
• 7 month direct contract with my client
• Amsterdam based office/ hybrid way of working
• Technical Support specialist
• 40hour week
• 27 vacation days offered

To full fill successfully the French Speaking Technical Support Specialist:

• You are fluent in English and (near) native to French;
• You have at least 2 years of experience in a similar role, preferably in an international setting;
• You have a sound electronic and electro-mechanical aptitude coupled with the ability to troubleshoot and repair equipment when needed;
• You are familiar with computer applications, Oracle knowledge is a plus!

Some of the tasks covered by the role are:

• Provide first-tier support to clients;
• Provide professional services and technical training to customers; Must make real-time judgment decisions to resolve customer problems under pressure situations;
• Provide telephone support for specific customers within the ERAF region and EMEA distributors;
• Prepare detailed reports for each service request using the data management system;

In the Amsterdam-based office of my client whose compact, lightweight systems are expanding the use of ultrasound across the clinical spectrum by cost-effectively bringing high-performance ultrasound to the point of patient care.

Randstad Multilingual |English | French | Technical Support Specialist | Amsterdam