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Ytsma, Sabine
Randstad

E-mail sabine.ytsma@nl.randstad.com

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Sales Support Professional

We are looking for a sales support professional with good understanding and knowledge of sales processes.

About the company

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities we help people thrive by applying our insights and over 150 years of experience. You are going to work at the Cocoa & Chocolate department. We connect our deep cocoa knowledge with our broad food ingredient expertise and manage our supply chain from sourcing the beans at origin up to delivering our cocoa and chocolate products on your doorstep.

About the role

You will be supporting the sales managers who work from different areas (Asia, Middle East and Africa). You will be responsible for executing customer support activities for a defined group of moderate scale customers. This includes: process development, planning & execution, customer & client interaction / business partnership, systems/data management, reporting & analysis.

 

Your responsibility's:

  • Accountable for the perfect execution of the sales processes
  • Solves day-to-day problems to ensure we can deliver upon our customer promise by being the expert in the sales processes. For example:
  • Follow up on the execution of contract management: closures, amendments, helps account manager making a proper forecast, backlog and repositioning basis own carry cost calculation. Report on contract balances and delivery overviews.
  • Responsible for sending reports to customers and to follow up on customer requests
  • Administration & execution associated with financials: Overdues, C1, releases, WLA credit approval process, payment terms etc.
  • Follow up on samples and handling complaints.
  • First point of contact in absence of the sales managers for day-to-day operational activities according to the guidelines defined by the sales managers
  • This position is the interface between the customer and the CCC organization and is therefore collaborating on a regular basis with Customer Service, Contract Management, PLM, CBS Finance, Trading Desk and FSQR.
     

Education:

  • Bachelors degree or equivalent
  • Very good level of English (French and Dutch is plus), both verbal and written
     

Experience

  • 2-3 years working experience
  • Preferably had already experience in similar job or related areas (customer service).
     

Competencies and skills:

  • Excellent administrative and organizational skills
  • Excellent technical skills for different tools and systems
  • High interpersonal skills
  • Commercial insight
  • Action oriented and being proactive
  • Disciplined execution by being accurate and make it the first time right
  • Good at prioritizing and time management
  • Customer focus and service oriented
  • Excellent verbal and written communication skills

 

Interested?

Upload your motivational letter and CV via the button below.

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Vaardigheden

Scholing: HBO / bachelor

Uren per week: 40

Contract: tijdelijk

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Contactgegevens

Ytsma, Sabine
Telefoonnummer onbekend
sabine.ytsma@nl.randstad.com