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Marie-Laure van Hoof
Randstad

Telefoon 020-5315570 | E-mail accounts.amsterdam@nl.randstad.com

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Account Support Coordinator

Account Support Coordinator

Are you looking to take the next step in your career? Do you have strong administrative skills and would you love to work in an international company? Do you know how to stand your ground under pressure and prioritize? And are you fluent in English? Then this might just be a description of your future job! Elsevier is looking for an Account Support Coordinator.


Elsevier's Account Support Department, located in Amsterdam, provides support to Elsevier's sales force and customers all over the world.

As an Account Support Coordinator (ASC) you are a member of the Account Support Team, working within a multi-functional Regional Team. The ASC delivers process excellence & data quality in contract order management and supports timely sales performance (managing the delivery of the monthly pipeline & commits). The ASC furthermore supports the account engagement model, freeing up time for sales customer engagement and supports SOX & Elsevier business model compliance.

What are you going to do?

Overall, you support Account Managers, Solution Managers and Customer Consultants in the entire sales process. This includes the responsibility for contract execution, gather and analyze usage reports and other pre-sales call-analysis and being the central point of contact for customers and your sales team towards internal partners. Also you will contact customers about their renewals and follow up on details required to complete the sales process. You will report to the Account Support Team Manager.

What are we asking from you?

  • You need 2 - 3 years of working experience in a corporate environment.
  • In this role good communication skills are key, as well as project management experience. Legal experience or experience in auditing and compliancy are a plus.
  • You have an eye for detail.
  • You are an open, positive and coachable employee.
  • You have proper Excel experience and if you worked with Siebel or CRM, that's great but not necessary.
  • Your English needs to be fluent because you're going to work in an international environment.


What is Elsevier offering you?

Elsevier is one of the leaders in the analytics field. In the position of Account Support Coordinator you will learn how to communicate with all sorts of people. But you will also experience working in an international environment. Besides this you will work in a very close team with three amazing colleagues.


Are you a hard working talent who knows how to keep an overview on everything that is happening? Are you a fast learner and would you love to start working at an international company and build up your career there? Apply via the button below!

 

 

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Vaardigheden

Scholing: HBO / bachelor

Uren per week: 36

Contract: tijdelijk

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Contactgegevens

Marie-Laure van Hoof
020-5315570
accounts.amsterdam@nl.randstad.com