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German speaking Customer Contact Representative (temporary)

Love beer? Need a job during spring? Then please read further.

For the start-up sister company of a global leader in beer brewing, Randstad Multilingual Recruitment is looking for an German speaking Customer Contact Representative for a temporary project of three months (Father's day). Our client is new, growing and together they are embarking upon a great adventure. They are an international blend of beer and eCommerce specialists. Their awesome team is in search for a near- native German speaking, service-minded self-starter!

 

Within the team, you are there to process the questions and feedback we receive from our customers. You can use all communicative channels, from homing pigeon to Instagram. You will answer and solve any question or problem the customers have via email, phone, chat, social media and other channels we will implement along the way. You will use the feedback of customers to signal problems, trends and wishes. Based on this you will suggest improvements in order to continuously improve the service level. Are you up for this challenge?

 

Our offer
You will be offered a full-time position with a temporary contract of 3 months via Randstad. You will play a crucial part in bringing this exciting new product on the German market. You will receive an hourly salary of 14€ gross per hour. Start date is AS SOON AS POSSIBLE (Can you do tomorrow?).

 

The things you bring as our Customer Contact Representative:
We need an energetic and curious Customer Contact Representative to help answer, capture and use all of our customer contact channels and further improve our overall services. You will be working with a team of approximately 13 enthusiastic, international colleagues in our office in Amsterdam, and you would be reporting to the Head of Customer Care. For this role, who wants to make customers happy by turning them into ambassadors! 

Requirements
- You speak German a (near)native level, and fluent English.
- You can start with this exciting project as soon as possible.
- You are already living in the vicinity of Amsterdam (no travel allowance) and have your BSN number.
- You are an excellent communicator, full of ideas, enjoying to take initiative.
- You already have experience (min 3 months) in a customer service environment and want to be part of success story of this start-up.

 

Interested and available right away? Then, we are looking forward to receive your application with an English CV through the Randstad.nl website.

 

Randstad Multilingual Recruitment / Amsterdam / German speaking Customer Service Representative

Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Vaardigheden

Scholing: HBO / bachelor

Uren per week: 40

Contract: tijdelijk