Receive and process claim notifications from our client, Maintain a high degree of customer service for all support queries, take ownership of user problems and be proactive when dealing with user issues, Ensure that correct resolutions are found and involve appropriate areas in resolving problems when needed, Actively participates in preventive maintenance, by documenting common problems and scripts for customer support in the Service Desk knowledge base, Demonstrate understanding of the customers business needs and achieve and maintain high customer satisfaction ratings, Develop and improve your product knowledge, business- and professional skills.
Develop yourself in a dynamic international environment and gain valuable international work experience while working in a Dutch team.
Is deze Internationale uitdaging in Praag jou op het lijf geschreven? Mail dan je cv en motivatie naar email@example.com
Fluent in Dutch and English - Strong attention to detail - Great communication and interpersonal skills - Enthusiastic, positive attitude with a strong willingness to learn - Team player - Good understanding of Microsoft Office (MS Word, MS Excel, MS Outlook).
Gevraagd opleidingsniveau: minimaal HBO.
Voor deze functie wordt minimaal 1 ja(a)r(en) relevante werkervaring gevraagd.
Meer informatie is te verkrijgen bij CCS Midden Nederland, telefoonnummer 030-6044260. Referentienummer van deze vacature: 161201640006.
Over de werkgever
Join a global management consulting, technology services and outsourcing company, with approximately 336000 people serving clients in more than 120 countries. Accentures Services workforce is a dedicated team of specialists who work on outsourcing projects for clients from different countries.
Uren per week: