Fulltime German speaking customer service job in Amsterdam

Amsterdam | Noord-Holland | Callcenter | Sales

Do you speak German on a native or near-native level? Are you outgoing and enthusiastic and do you like to help customers? Are you fulltime available? Then read on!

Job Description

Our client is a leader in delivering customer service support for various clients. They offer flexible and professional solutions for their customers in all customer service areas. You will be a part of a worldwide talented team of 130.000 customer service employees who represent some of world's largest corporations. Teamwork and employee development is one of their priorities. Some of the clients they work with are Dell and Expedia.

One of their other clients is a luxurious fashion brand, which is in search of German speaking customer service employees.

As a support professional, you are responsible for taking inbound calls from customers regarding to fashion products, helping them with their questions and problems and provide the highest level of customer service. During the phone or e-mail conversation you must be able to collect the right information to accurately help the customer. You have true passion to find the right solution for the customer, but you also close the sale. Further, you are responsible for logging case notes to assure optimal assistence. In short, a dynamic job in which you are the first contact for the clients!

We are in search of employees who are available for 40 hours a week. You will start on the 23th of July, with a 2 week training to learn everything about the products and the brand. The working hours are from Monday till Friday starting from 09:00-17:30 or from 10:00-18:30h. And at least one Saturday a month from 09:00-17:30h.

What we offer

  • An exciting fulltime job (40 hours a week) for the 23th of July;
  • A two week training which is paid;
  • Attendance bonus system;
  • Working in a young and international environment;
  • Full travel costs compensation (>10 km);
  • Possibilities for development.

We ask

  • Minimum mbo level or equivalent ability
  • Experience in working with clients;
  • You are fluent in the German and English language;
  • You have strong PC skills and you are interested in fashion;
  • You are service oriented, but also sales minded;
  • You are outgoing, enthousiastic and approachable;
  • You are well-organized, accurate and motivated.

Apply Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!


Scholing: MBO, HBO, Universiteit

Uren per week: Fulltime (startersfunctie), Fulltime (ervaren)




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