Do you enjoy working in a dynamic function? In this role you will provide service to customers in German and English speaking countries. You will be responsible for the communication with the customers as well as handle the administrative process. You will be working in an international environment.
On a daily basis you will be working on the following tasks:
- Process orders and input into FOSS/ORACLE or other ERP systems
- Confirm, Reschedule and Cancel orders
- Go over pricing on orders and compare with contracts
- Process sample orders
- Conduct special shipments if required
- Handle quotes (products to customers and delivery times)
- Process Return material Authorization's
- Managing stock returns from distributors
- Communication with customers by telephone, e-mail, letter and fax regarding orders, quotes, product availability, inventory, credit holds and lead-times
- Support the Financial department and the Sales department with customer related issues
- Be the effective interface between the factory and the customer
- Guarantee that the highest level of service is offered to all customers
What we are looking for in the right candidate is:
- High school or College degree (HAVO-VWO)
- 2-3 years experience with Customer Service
- Excellent communication and comprehension skills in English and German on a native/near native level
- Good communication skills in Dutch is an advantage
- Good communication and organisational skills
- Customer oriented attitude
Thank you for your interest in Unique Multilingual.
We read all the applications that we receive carefully. But due to the large number of applications that we receive on a daily basis we can only respond to the applications that match our client's requirements. If you have not received a response from us within 5 working days, you have unfortunately not been selected for this position.
This vacancy can also be found under:
English, German, Customer Service Representative, Administration, International, quote, orders, support, ERP, customers, Duits, all round, Engels
Please note that candidates must have relevant European working entitlements and be based in The Netherlands.
When applying for this position, only English CV's as Word document will be considered and only successful applicants will be notified.
Over de werkgever
Wat wij bieden
The salary will be based on the responsibilities of the position and your educational and professional background.
Uren per week: