Vacancy | Customer Service Representative | French | Maastricht

MAASTRICHT

Eager to work for a leading automotive company in Maastricht and able to provide 5-star customer service in French? As customer service representative you assist French speaking clients with after-sales service issues, technical and product topics and general company related inquiries.

Your responsibilities include:

  • Handling all inquiries and complaints for the entire range of vehicles from French (prospective) customers
  • Managing after-sales service issues such as warranty claims from French customers
  • Providing an answer to technical and product questions from French customers, such as vehicle options and general company related inquiries

Vaardigheden

  • Excellent communication skills in French (native) and English (advanced business level)
  • Experience in 1 of the following positions: customer service, customer care, customer support or customer assistance
  • Advanced negotiation skills
  • Excellent understanding of customer satisfaction and able to provide a high level of customer service
  • Able to prioritize, analyze, plan and coordinate your work load independently

Scholing: HBO

Over de werkgever

Leading automotive company. Their location in Maastricht is the central point of contact in Europe, caring for the needs of current and prospective customers. More than 35 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance.
Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. The organisation offers an informal, international atmosphere where there is room to grow and career opportunities are given.

Please contact Fernanda Costa e Silva for more information at
+31(0)43 750 1760 or send your application to maastricht@uniquemultilingual.com

Wat wij bieden

  • Full time (35 hrs./week) position, working from Monday-Friday
  • Salary is € 1720 gross (based on 35 hrs/week)
  • Additional benefits: comprehensive relocation package for candidates who are willing to move, collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment), pension plan and incentives

Uren per week: 35

Contract: vast

Contactgegevens

Unique UML Maastricht
043-7501760
maastricht@uniquemultilingual.com
Unique UML Maastricht
Stationsstraat 21
6221BN, Maastricht
Solliciteer

Unique UML Maastricht

Bij Unique zijn we altijd bezig om de perfecte ‘match’ te maken. Uitzendwerk is mensenwerk. Persoonlijk contact vinden we daarom erg belangrijk. Als wij precies weten wie jij bent, wat je wilt en waar je goed in bent, kunnen wij de juiste baan voor je vinden.

‘Wij maken het mogelijk ambities te realiseren’

Telefoon 043-7501760 | E-mail maastricht@uniquemultilingual.com | Adresgegevens