French Customer Support

Are you fluent in French and passionate about delivering exceptional customer service experiences? We have an exciting opportunity available for a Customer Service professional to join our team for a 6-month maternity leave replacement, starting from June.
As part of our dynamic team, you will be responsible for handling both B2B and B2C interactions via emails and phone calls. Your duties will involve addressing customer queries, resolving issues, and ensuring customer satisfaction.
If you're enthusiastic about providing outstanding customer support and possess the necessary language skills, we'd love to hear from you! Join our team and contribute to delivering exceptional service experiences to our valued customers. Apply now to embark on this exciting journey with us!

What do we offer you

• This is a full-time position, Monday to Friday, from 8:30 AM to 5:00 PM, approximately.
• This is a maternity leave replacement, therefore the role is open from June for 6 months.
• Initially based in Almere, with a transition to Almere Poort. Additionally, you'll have the flexibility to work from home 1 day per week.
• You'll be part of a team of 12 individuals, with 7 dedicated to Customer Service.
• Collaborate with supportive colleagues in a vibrant and inclusive work environment.
• The salary range for this role is €2700 gross per month.
• Additionally, we offer a travel allowance of up to €130 per month.

Who are you?

• Near-native fluency in French is essential for effective communication with our French-speaking clientele.
• Fluency in English
• Previous experience in Customer Service roles preferred.
• Strong communication skills, both written and verbal.
• Ability to work effectively within a team.
• Detail-oriented with excellent organizational skills.
• Prior experience with SAP software is advantageous.

About the company
Our client is a leading global supplier into home decorations and interior designs..

How does the application process work at Unique?
1. You applied for a vacancy.
2. We view your motivation and CV and determine whether you are suitable for the position.
3. If so, we will call you for a telephone interview.
4. After this we invite you for an interview at our location.
5. For some assignments you also make an online assessment. We will indicate this.
6. If we have seen and spoken to each other, you will start a conversation with the company.
7. We will let you know if you have the job and when you can start.

Any questions, please contact Mickael at Mickael.emeraud@unique.nl

We read all the applications that we receive carefully. But due to the large number of applications that we receive on a daily basis we can only respond to the applications that match our client's requirements. If you have not received a response from us within 5 working days, you have unfortunately not been selected for this position.
Please note that candidates must imperatively have relevant European working entitlements and be based in The Netherlands.

If you would like your CV to be registered in our database, please sign up on our website on www.unique.nl
In the meantime, you can of course already look for more suitable jobs on our website!