Customer service agent

Are you fluent in German and want to work for a leading company in the lightning industry? Become a fulltime customer service agent in Eindhoven! What are you going to do:

As a German customer service agent in Eindhoven, you will work fulltime for one of the leading players in the world of Led lighting. This is a company of Chinese origin whose European headquarters are located in Eindhoven. They import Led lamps from China and sell Led lighting to companies in over 70 countries.

As a German customer service agent in Eindhoven, you have a passion for providing excellent customer service. In order to provide customers with the best advice, you will use your social skills, so you are preferably an enthusiastic person that is always happy to help customers in need, as your goal is to exceed customer expectations. You do this by actively thinking along and coming up with appropriate solutions so that customers always remain positive about the services of the company you will be working for. Together with a large team, you work passionately towards one and the same goal: the best possible service for customers and good sales results!

Your duties and responsibilities mainly consist of managing the sales order processing process, including:   

• Order processing (order intake/processing/confirmation/invoicing) in SAP;
• Communication with logistics partners;
• Required outsourcing with logistics partner;
• All required communication with customers and sales colleagues;
• Management of the order delivery process.

You will join a young and informal team of about 6 to 7 people. The working language in the company is English and the customers speak German.

You have a passion for helping people, and already have demonstrated experience in customer service; a perfect skill to have for your work as a German Customer Service Agent in Eindhoven! In addition to that, you speak fluent German.

What we offer:

• A solid base salary of between €2.750 and €3.000 based on work experience (excluding holiday allowance) and a travel allowance;
• A long-term employment in an international environment;
• A young and dedicated team composed of different nationalities;
• You can start immediately and will be trained by several colleagues.
• You will receive a lunch at the office every day!
• Every year they will receive a bonus of 10% when the targets are reached.
• You will receive a year contract with 27 holiday days!

What we ask:

• Minimaal mbo4 werk- en denkniveau;
• You speak and write German fluently. As English is spoken internally, you must also be able to make yourself understood in this language;
• You have experience in a customerservice oriented work environment;
• Do you have experience with SAP and Microsoft Office? That's an advantage!

Apply

Are you the perfect candidate? Click the button 'apply now'!!

Extra information

#indebuurt #multilingual

Status Open Education Level MBO, HBO, Universiteit Location Eindhoven Working hours per week 38 - 40 Type of Contract Fulltime (startersfunctie), Fulltime (ervaren) Salary indication Tussen €2.750 en €3.000 Per maand Responsible for You will be responsible for the entire sales process from order to delivery. You also maintain contact with customers. Published at 02-05-2024