As a Dutch-German Customer Service Specialist at Saxo Bank in Amsterdam, you will ensure that customer inquiries are answered quickly and well. In this position, you will become an investment expert, so you should also be interested in finance and investing. In addition, you're good at empathizing with customers and thinking in terms of solutions. You're enthusiastic on the phone and make sure customers are happy. You're also willing to learn about the company's products and comply with company regulations.
The team
As Dutch-German Customer Service Specialist at Saxo Bank in Amsterdam, you'll be a part of is the Client Services & Order Desk team - your colleagues are brokers and client service representatives. They help private and business clients in the Netherlands and Germany. This is why it is important that you are fluent in both Dutch and German (C1 level). This team has one mission: to increase Net Promoter Scores and provide investment products and services.
What's in it for you
In this position, you will receive a nice salary of 2700 per month, you will receive 30 paid holidays per year, and you can follow various online trainings which contribute to your personal development. Furthermore, you have the option to work 32 or 40 hours per week.
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Extra information#multilingual #indebuurt
Status Open Education Level MBO, HBO, Universiteit Location Amsterdam Working hours per week 32 - 40 Type of Contract Fulltime (startersfunctie), Fulltime (ervaren) Salary indication €2.700 Per maand Responsible for Helping Dutch and German speaking customers Published at 06-05-2024€2700 per maand
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