Customer Service Employee French/Italian

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For one of our clients in Maastricht, the Netherlands, we are looking for a French and/or Italian speaking Customer Service Employee. You will be working in a team of thirty other Customer Service Employees/Administrators and two Customer Service Managers. You will also be working closely with other departments as Logistics, Technical Service, Quality and Finance.

Primary Duties and Responsibilities
  • Enter quotes and orders in SAP;
  • First contact to customers;
  • Handle warranty, return and credit requests;
  • Take care of internal requests;
  • All other incoming requests.
Responsible for the accountability of the department meaning:

-     Orders and quotes must be received and processed accurately and completely at day of  
      receipt until 16.00 hours to enhance customer satisfaction with the company's  
-     Customers goodwill should be cultivated and enhanced through efficiency and positive  
      attitudes to assist in increasing company sales volume and profitability

  • Our client offers an international, multicultural work environment, where teamwork is encouraged and individual efforts are supported;
  • You will work together with colleagues from many different countries on different projects and will have a good opportunity to develop yourself;
  • Salary indication €2.100 - €2.400 gross per month on a full time basis;
  • Possibility of a combination of working at home and in the office;
  • You will start with a contract by Flexibility. 
  • Minimum MBO+ - degree (commercial or logistics);
  • General knowledge on business and work processes (supply chain);
  • Relevant experience in a customer service related environment or a business environment is highly desired;
  • French or French and Italian language skills are required (writing and verbal) and verbal skills in English;
  • Computer literate (advance knowledge of MS-Office).
If you would like to have more information, please feel free to contact us or look at our website or call us at 0031-(0)46-207 7010 and send your application to



direct via

Dit kan al binnen 1 minuut

Of solliciteer later

Nienke Klaar

Flexibility Limburg
Europalaan 24
6199AB,  Maastricht-Airport