Customer service employee German

Solliciteer op de website van het uitzendbureau

For an International company in Breda we are looking for a customer service front-office employee with a native level German + business level English.

what we offer
  • Salary between 2500 - 2750 per month
  • Fulltime
  • Breda
who are you

You are the ideal candidate if you have at least an MBO 4 diploma. Education in Economics, Business Administration Supply Chain Management or related area is a pre. In addition, you have at least 1 to 2 years of related experience in customer service or sales. Fluency in English, both in oral and written communication + native/excellent level German. Spanish language skills in additional are nice to have.

  • Ability to shift between tasks in a dynamic environment and work within diverse, international group of people
  • Experienced in working with automated systems (computer bases business systems) like MS-Office. Experience with SAP and Salesforce are a pre.
  • Customer and service focused
  • Advanced communication skills
  • Experience with issue handling in a Supply Chain environment (pre)
what will you do

While working at the Customer Success Department you are the first line contact for Customer/Sales Offices, customer creation, credit / debit / return orders, complaints and Track & Trace activities. You mainly focus on order management, customer care and customer master data.

  • Unique first point of contact for customers, affiliates and Local Service Providers (LSPs)
  • Inbound and outbound handling of contacts (call / email / fax) with Customers, affiliates and LSPs
  • Execute track and trace on daily basis, follows up on delays, and signs off reports
  • Execute returns for all order types, credit and debit notes, follows up timely release
  • Set-up of new customer; Initiate (e-)form, follow-up with affiliate and the new customer and performs Customer Master Data entry
  • Maintain and update Customer Master Data requests
  • Ensure knowledge of GMP/GDP and job related training is up to date
  • Appropriately solve administrative issues
where will you work

It is an American organization which specializes in biotechnological medicines, with a powerful sense of a shared purpose towards its mission: "To Serve Patients" . The company receives its products as semi-manufactured goods, which are then packed country-specific, stored and eventually shipped to various countries worldwide.

job application

If you are interested in this job opening, you can apply by clicking the 'Solliciteer' button below. Your application will be sent to us directly. Please add an up to date resume in English to your application.

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.




Wat wij bieden

€ 2.747,-

Solliciteer op de website van het uitzendbureau

Of solliciteer later

Carlein, Tim en Jacqueline

Randstad Rijen
Anne Frankplein 12
5122CB,  Rijen